Frequently Asked Questions

Will solar panels work on my roof?
Most roof types are suitable, though orientation, pitch and shading affect output. We carry out a free site survey to confirm feasibility before any work begins.
How long does a solar installation take?
A typical residential system is installed in 1–2 days. Larger commercial arrays may take longer depending on scale and roof access.
How much can I save on my energy bills?
Savings vary by household usage, system size and export rates, but most customers see a noticeable drop in bills within the first billing cycle after installation.
Do you handle the paperwork and grid connection?
Yes. Our team manages the full process, including DNO notification and grid connection paperwork, so you don't have to.

Do I need a repair or a full replacement?
Minor leaks or damaged tiles are usually repairable. If your roof is over 20 years old or has structural issues, replacement is the safer long-term option. We'll inspect and advise.
How long does a roofing job take?
Most residential roofing projects are completed in 1 to 3 days, depending on the size of the roof, weather conditions and materials used.
Which roofing material should I choose?
Asphalt shingles are budget-friendly, metal roofing offers excellent durability, and tiles give a premium finish. We'll help you choose the right fit for your property.

Do you offer scaffolding for both homes and businesses?
Yes. Solara's in-house scaffolding team handles everything from small residential jobs to large commercial and industrial contracts.
How quickly can scaffolding be put up after I request a quote?
Once your quote is approved, we typically mobilise to site within a few days, depending on project complexity and current scheduling.
Does your scaffolding meet current UK safety standards?
Absolutely. All designs and installations comply with TG20, SG4 guidance and the Work at Height Regulations 2005.
Do you use subcontractors for scaffolding work?
No. All scaffolding is erected by our own directly employed, CISRS-qualified teams, ensuring consistent quality and safety on every job.

Is a heat pump right for every property?
Not automatically. Suitability depends on insulation levels, heat loss, existing emitters, available space and electrical capacity — we assess each property individually.
Can a heat pump fully replace my boiler?
In many properties, yes — but the right setup depends on a detailed heating assessment. We'll design a system suited to your home's needs.
Do you install heat pumps for commercial properties?
Yes, subject to a technical survey and project scope. We handle both residential and commercial heat pump installations.

How long does a residential solar installation take?
Most home installations are completed within 1–3 days, depending on system size, weather and property access.
Will solar work on my roof?
Most roof types are suitable. During your technical assessment, we check orientation, shading and structural condition to confirm the best setup for your home.
Do I need battery storage?
Not necessarily. Battery storage is optional and depends on your household's energy usage and goals — we'll help you decide what makes sense for you.
Is there a warranty on the installation?
Yes. You receive manufacturer warranties on the equipment as well as our own workmanship guarantee on the installation.

FREQUENTLY ASKED QUESTIONS